Shipping Rates and Delivery Times
| Destination | Shipping Rates | Delivery Times |
|---|
| Portugal | Free* | 24-48 hours |
| Inside EU | 19€ flat rate* | 24-48 hours |
| Rest of the World | €35 flat rate* | 2–5 working days |
Note:
All of our shoes are handmade and made to order. Due to the current pandemic, it may take up to 20 business days for your shoes to be ready. But don't worry, they will be worth the wait. If you have any questions just email us at
help@freakloset.com
Shipping Rates
We ship all our international orders via DHL Express.
*A few exclusions apply - please check our FAQ's.
Portugal
Normal delivery time within Portugal is 24 hours (after shipment).
Express next-day shipping: Free*
*Free for orders over 120€. For orders over 120€ the shipping is 5€.
Inside EU
Normal delivery time within Europe is 24 hours (after shipment). As soon as your order is shipped we will send you an email with your tracking number.
Express next-day shipping: 19€ flat rate
*Flat rate of 19€. A few exclusions apply - please check our FAQ's.
Rest of the World
Normal delivery time outside Europe is 2–5 working days (after shipment). As soon as your order is shipped we will send you an email with your tracking number.
Express worldwide shipping: €35
*Flat rate of 35€. A few exclusions apply - please check our FAQ's.
For questions about VAT and Duties please consult the FAQs page.
Our returns policy is made bearing in mind your total satisfaction. You have 30 days upon receiving of your order to exchange or return it for free, provided that the shoes are unworn and in their original packaging. For more information please consult the FAQs page.
