Shipping Rates and Delivery Times
Destination | Shipping Rates | Delivery Times |
Portugal | Free | 24-48 hours |
Inside EU | Free | 24-48 hours |
Rest of the World | €30 flat rate | 2–5 working days |
Note:
All of our shoes are handmade and made to order. Therefore it may take up to 15 business days for your shoes to be ready. But don't worry, they will be worth the wait. If you have any questions just email us at
help@freakloset.com
Shipping Rates
We ship all our international orders via DHL Express.
Portugal
Normal delivery time within Portugal is 24 hours (after shipment).
Express next-day shipping: Free
Inside EU
Normal delivery time within Europe is 24 hours (after shipment). As soon as your order is shipped we will send you an email with your tracking number.
Express next-day shipping: Free
Rest of the World
Normal delivery time outside Europe is 2–5 working days (after shipment). As soon as your order is shipped we will send you an email with your tracking number.
Express worldwide shipping: €30
For questions about VAT and Duties please consult the FAQs page.
Our returns policy is made bearing in mind your total satisfaction. You have 30 days upon receiving of your order to exchange or return it for free, provided that the shoes are unworn and in their original packaging. For more information please consult the FAQs page.