Shipping Information

Our shoes are made-to-order, what means that as soon as your order is placed, it is transmitted to our factory. The production process can take up to 20 working days.

As soon as your order is shipped, you will be automatically given a tracking number. We have partnered with some of the fastest transportation companies to deliver your orders as fast as possible.

Due to the big amount of orders we had during Christmas, the delivery time for our customised shoes can take up to six weeks, from the point the order is processed, to be manufactured and ready for shipping. 

We offer free shipping within Europe (24h to 48h for delivery). Outside Europe, we offer a flat rate of 20 (1 to 5 days for delivery time).

International Shipping Policies

Shipping to countries outside the European Union may result in extra import duties and taxes. We do our best to inform you beforehand of the full value, however, sometimes it is not possible to have that information in advance.

These additional customs clearance charges must be paid by you, as we have no control over these charges.

Please notice that some international orders that are subjected to these customs clearance procedures, may have delays beyond the original delivery estimates.