WINTER HOLIDAY NOTICE:
Our factory will be closing for two weeks for Christmas holidays - To receive your custom order before Christmas please order before December 5th. All orders made after that will be delivered during January.
Orders & Shipping
Our shoes are made-to-order, what means that as soon as your order is placed, it is transmitted to our factory. Due to the pandemic, the production process can now take up to 20 working days.
As soon as your order is shipped, you will be automatically given a tracking number. We have partnered with some of the fastest transportation companies to deliver your orders as fast as possible.
We ship worldwide. We offer free shipping in Portugal (24h for delivery) and a flat rate of 18€ to most European countries (24h to 48h for delivery). Outside Europe, our rates vary between 20€ and 45€.
International Shipping Policies
Shipping to countries outside the European Union may result in extra import duties and taxes. We do our best to inform you beforehand of the full value, however, sometimes it is not possible to have that information in advance.
These additional customs clearance charges must be paid by you, as we have no control over these charges.
Please notice that some international orders that are subjected to these customs clearance procedures, may have delays beyond the original delivery estimates.