What information do we collect?

We ask for your name, gender, email address, day of birth and newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for your home address, delivery address, telephone number and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. We will treat all your personal details as confidential and we do not sell any personal information to the third parties. 


What the data will be used for? 

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Freakloset. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

• All email messages and email newsletters will contain information on how you can unsubscribe; or

Contact us at our Customer Services division writing "unsubscribe" in the subject heading;

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.


What information do we share with others?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Freakloset. 


Privacy of children on our website

Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.