We divide our brand into two categories: Customisation and Collection. With our customisation software you can chose your own color combinations and apply them to one of our models: derby, monk, loafer, ankle boot and chelsea boot. In our Collection you can find color combinations for men and women, carefully chosen by us. 

The easiest way is to browse using the navigation menus at the top of the page, where you can find the links to our customisation software and collection. If you know what you are looking for, use the search box at the top right. 

Customisation: When you finish the creation you want to purchase, scroll down and select gender, size (there is a size guide), and if you wish, make left or right shoe adjustments. Then click ‘Add to bag’, witch will take you to your shopping bag. Here you can remove or add items from your bag and proceed to checkout. If you continue shopping these items will stay in your bag. 

Collection: When you find the shoes you wish to purchase, simply select your size (there is a size guide), then click ‘Add to bag’. You can continue shopping and add more items to your bag, or you can proceed to checkout.

Our checkout process is quick and straightforward. No matter how many items you have in your shopping bag, you only need to checkout once. We ship worldwide via DHL and FedEx. We accept all major credit and debit cards (Visa, Master Card and American Express), as well as PayPal and Amazon Pay.

Once you have placed your order you will receive an e-mail confirmation of your purchase. 

If you are having any trouble with the transfer, please contact our customer service team at help@freakloset.com.